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Buying
Secondhand
There
has always been a considerable market in used/secondhand camera
equipment. There
are a number of reasons why it - or
pre-owned as some would call it - is preferable to the purchase of new. For some it is down simply to a matter of economics, that the purchase of
an item new cannot be
afforded for one reason or another, or that the cost new
cannot be justified, but a lower secondhand purchase price
can.
But
there are other reasons too. The item you
require may no longer be available new, or by accepting used goods you may be able to acquire something of better quality or higher
specification than something purchased new at the same price.
The
only downside with the purchase of secondhand goods is the
measure of uncertainty that comes with them as to their condition.
Have they been damaged in any way, or do any faults exist? The condition of
simple goods can easily be seen and assessed. It is more
difficult with more complex items such as cameras, who by their nature are
mechanical, electronic, or more usually, a mix of the two.
As
digital camera ownership has increased in popularity, and keen
users have upgraded to those models with the latest specification, so
a market in used digital cameras has arisen. As with
film cameras this mainly revolves around those that are quite
expensive to buy new, either system cameras, DSLR's etc, or
those that command really high prices either new or used. There is generally very little in the way of
ordinary digital compact cameras, especially amongst camera dealers, since once they are in used
condition they have little re-sale value, and their life
expectancy is not considered long anyway.
The
aim with this page is to bring to your attention points that
you really need to bear in mind should you decide to buy a used digital
camera rather than a new one. Things that need to be checked
prior to purchase because afterwards will be too late. For
whilst all new goods sold come with a guarantee, usually for a
year, there are no such universal arrangements to protect a
buyer of used goods.
Considering
secondhand
From
a camera dealer
If
you buy used equipment it is more than likely that this
will be through a camera dealer. And this does bring certain
benefits. One is that you are almost certain to
get a guarantee of some kind against any faults arising with
it's use. In all probability this will be for either 3 or 6
months (any longer is rare), and will usually be linked to the
type and cost of what you have bought. The cheaper the item
the lower the level of guarantee. It
is also probable that any item offered for sale by a dealer
has been checked to ensure that it is in reasonable condition,
which of course may vary and be reflected in it's price, and
in full and proper working order. No dealer of secondhand goods wants to sell faulty
items. It won't do their reputation
any good, or ensure a chance of repeat business.
Those
dealing in secondhand cameras has shrunk in recent years in
the UK, a situation we understand that is being
repeated around the globe. Instead of
many small dealers and several national concerns all dealing
in used equipment this has changed, with national chains
dropping secondhand dealing altogether. No longer either
taking older goods in part-exchange or offering them for sale. Coupled with the
closure of many small camera shops there are not as many
outlets left that
now deal with used goods.
This
has to a certain extent been offset by some of those dealers
remaining becoming 'specialists' in secondhand goods,
maintaining extensive websites listing all the items available. The upside
to this is that if a particular camera or accessory
item is sought it is fairly easy to find if it is available secondhand. The downside is that it's impossible to assess
it's condition. Most secondhand dealers usually 'grade' the
items they sell as to it's condition, mint, excellent, average, good,
fair, etc, which is helpful in a way but relies on the dealers
opinion. However, most dealers offer a 'no quibble' money back
guarantee to anyone not happy with their purchase, which is
some reassurance.
The
only rule we have adopted with regard to buying used equipment
from dealers, is either to see the goods in person, or deal
with those that also run camera outlets - shops - and have
been in existence for some years and have a proper postal
address. Dealing with website or PO
Box number only concerns, i.e. those with no postal address,
is not something we feel happy with, and can often lead to
problems. We are always reading of someone who ordered
goods over the web only to find the business is not UK based
despite a .co.uk address, which is no guarantee of location of
course, and
have no redress over problems with the goods. Or worse, that
they have disappeared without trace.
Buying
privately
Although it
has been stated that generally few used digital compact cameras
are found for sale this does not mean that they do not exist,
or that they should not be considered if found. But in this
respect it is more than likely that this will be through a
private seller rather than a dealer. There
is generally a large amount of secondhand cameras and
accessories offered for sale privately through many sources,
on-line, e-bay etc, in magazines and local
newspapers, and in the locality where you live, ads in
newsagents windows etc.
Buying privately
brings an additional concern in that the general rule is one
of 'bought as seen'. If there is any problem with what you
have purchased there is no redress, no way of getting
your money back, and no one to officially complain to, just
the seller. When a sale is 'private' it is just that, no
concern of anyone in authority or who deals with consumer
issues. So all the points to watch out for when buying a used camera apply to an even greater extent when
doing so privately.
And
the main thing to bear in mind is this. Someone sells
privately for one of a small number of reasons. It might be because they are unable to part-exchange the goods being sold,
sometimes because there is something wrong with them and they
just want rid of them for whatever they can get, (with the unscrupulous
not revealing there is anything wrong with them), but
the main one is usually that they want more for the goods than
they can get by part-exchange etc. This is fair enough. Why
sell to a dealer who then sells the item on for a profit. Sell
them privately for the same price and gain the dealers profit
for yourself, after all it's your goods. But there are also
those who cannot accept that the expensive goods they bought are worth so little to a dealer
at trade-in prices or even at the price being sold at
secondhand in the dealers window. And they want someone to pay
almost as much as they did, so they can get a new camera, new
lens etc, at little extra cost.
So
the golden rule is never to pay more than you would through a
camera dealer for a secondhand piece of equipment, and preferably
rather less, for a private seller doesn't have the dealers
overheads, and you won't be getting any kind of guarantee. So
it's a real case of buyer beware.
Where
to start?
As
we have said there are many good reasons to buy used equipment. This applies not only to cameras themselves but all
the accessories that are often made to be used with them. This
is particularly relevant in regard to cameras that can form
part of a system when used with compatible lenses, flashguns
and other accessories. DSLR's spring easily to mind because they are
well known in this respect. There are many who buy items on
the spur of the moment and
then decided later that they don't really need or want them,
and these items then usually become available used at a much reduced price
compared to new, even though they might have had little or no
real use. The point
is, where do you start when considering used goods?
The
first thing to do is get a good idea of what you want, if you don't
already know, and then get a general idea of the price range
the item generally commands on the used market, by looking at
dealers adverts in photographic magazines or visiting their
websites if they have them.
If you want a specific item, a particular
camera or accessory then that's all well and good. All you
have to do is keep looking until the item you require becomes
available at a price and condition you are prepared to accept. If you
don't want a specific item, say you just want a reasonably priced DSLR, then you're in the same basic position you would
be if you were buying new, finding out what's on offer, making
comparisons, and then choosing the item that suits you best.
When
you buy digital camera equipment there are points to watch
irrespective as to whether it is new or used. But with
secondhand there are points that it is even more important to
check, and some that it is best not to ask the seller of the
goods about but find the answer to yourself. It is for example
no good relying on the sellers assurance that spare memory
cards or batteries are available for a camera they are
selling, if it later turns out that this is not true.
So
spur of the moment decisions to buy used camera equipment are
not really to be recommended. Making a quick
decision to buy something you've be looking for that suddenly
turns up at an unexpected moment is a different matter. You
should already have a good idea of what you expect to pay for
it and the condition it's in you are prepared to accept, and
it's then down to whether the item found matches or exceeds
those criteria. If you find an item for sale at a much
lower condition than you would normally be prepared to accept,
but is reflected by a much lower asking price, then it's
really a question of balancing out the pro's and con's. If the
condition is purely cosmetic and doesn't affect how the item
works when used that is one thing. If however it impinges on
it's performance, say it's a lens and the focus or zoom action
is stiff or erratic, or the front element is scratched, then
that is a different matter altogether.
When
you are considering purchasing a used item where the demand
exceeds the supply, where it is rare to find it for sale
secondhand, then of course this must be taken into account. But
don't be tempted to pay more for something than you think it's
worth to you just because it's rare. If it's in poor condition
or overpriced, going without might just turn out to be
better in the long run.
Points
to consider
Camera
system compatibility
A
major point to check is DSLR system compatibility. This was not a big
issue in the past with SLR's but is becoming one now. At one time what is
known as backwards compatibility, the ability to use all
products for a certain manufacturers camera system together,
whenever they were made, was taken for granted. Camera makers
made sure they were, it was part of the appeal of investing in
such systems in spite of the expense. They could be developed
over a period of years, bought just a bit at a time. This
attitude seems to have gone out of the window in recent years
as far a camera makers are concerned, especially since the
arrival of DSLR's although they would
rather it wasn't widely known, but only discovered at a stage
when it's too late to do anything about it.
Increasingly
items are arriving that only work with certain others with
matching specifications, and past specifications are often no
longer supported. Nikon
are now making new VR (vibration reduction) lenses that won't
work with older camera designs, and new cameras that won't
work with older lenses. Most of the newer Canon and Pentax
DSLR's won't work
with any past TTL flashguns of any kind, only the very
latest flashguns they make. So
that older Nikon lens or Canon/Pentax flashgun that looks a used
bargain might not turn out to be so if it won't work with the
newer camera equipment you have.
Many
other instances like this can also be found with other makers,
these are just examples, and means that
when you are looking for used equipment you must be very
careful, and not make assumptions as to compatibility, but
check this aspect thoroughly to your satisfaction.
Checking
a Camera
With
a used digital camera several aspects immediately come to mind
before you even look at a camera's condition. These are the
questions you should ask yourself.
-
What
is the condition of the current battery the camera has?
Can I get
spare/replacement batteries for it, and how long will I be able to
do so, just for the immediate future or the longer term?
-
What
type of memory cards are used? Is there a capacity limit?
Are they current or
obsolete and if not are they likely to become so in the near
future?
-
What
software supplied with the camera when new is
included?
-
Have
any firmware updates been installed, or are any still
available if produced by the maker but not installed?
Okay,
here are some aspects arising from these
questions that must be considered. Firstly it's not a good idea to rely on
either the batteries or memory cards that might be
offered with the camera. You have no knowledge of their
history, how they have been treated/used/abused, or how long they are likely to last. They may be fine,
and last a long time. On the other hand they may cease working
soon after you buy the camera, who can tell?
As
a first step we would recommend that you read our pages on
Memory Cards and familiarize yourself with the
types that are current and those now obsolete
and the points regarding compatibility and maximum capacities.
Then look at what we have written regarding the types of
camera Batteries that exist and the problems that can occur.
Now
consider the implications that can be drawn, and points and
questions that need to be satisfied.
Batteries:
A camera that uses AA's is a safe buy. They are easily
obtained and will never become obsolete. Dedicated battery
packs are a different matter and care must be taken to make
absolutely certain that replacements are easy to source and
will be for some time to come. In this respect a camera from a
major maker that
was popular and sold in large numbers is a safer buy.
Memory
Cards: The older the camera the more chance there is
that memory card compatibility and capacity problems may
exist. The latest cards have capacities far in excess of that
available in the past and use different formatting, Fat32
instead of Fat16. Firmware updates are available for some
cameras to enable Fat32 card use. Generally any card over 2Gb
is Fat32. Those that use Compactflash are the best bet, followed
by SD. We would advise buyers to avoid cameras using Smartmedia
if possible. Besides the obvious problems that arise because
they are now obsolete, the fact is that they weren't terribly
good anyway, often giving problems in use, poor connectivity
etc.
Software:
Although it may be felt that software that is supplied
with a camera isn't really needed in these days of cheap
memory card readers, in many cases it enables aspects that
cannot be carried out any other way. Some allow a camera to
be connected to, and controlled by, a computer. Some older
models also require this for the loading of firmware updates.
With newer models that can produce Raw files, the software
supplied by the camera maker is often the only way to process
them. So lack of software can mean more additional
outlay. However most camera makers have details of such
software on their websites, which can be downloaded if needed.
Some upgrade their software for new cameras, and those with
older cameras can also download this if desired in many cases.
Firmware
Updates: Just because a camera maker has issued updates
for a camera doesn't mean that they have been loaded into the
camera you are considering purchasing. So this is another
point to take note of. Most makers have websites where updates
applicable to any camera they made can be found and
downloaded. Many also include details of how this should be
undertaken.
Connecting
Cables etc: The same comments apply here as to software.
Dedicated cables are often needed to be able to connect to
computers and TV's to transfer files and play videos from a
camera. These are not universal fitments and vary from maker
to maker, and camera to camera.
Camera
condition
There
are really two parts to examining a camera and checking it's
condition. The cosmetic aspect as regards wear and tear in
respect of scuff marks, dents and scratches. And the working
condition as to whether all it's features operate as they
should. They are best checked out together because one
almost certainly impinges on the other
Not
everybody treats their possessions with the same care and
respect as others might afford them, some treating them in a rough
and ready fashion, and of course minor
accidents can happen to anybody, so a
body that looks at first to be in well
worn state, might turn out to work well with no problems,
whilst another that appears pristine may have any number of
minor issues. However, as a general rule cosmetic appearance
tends to indicate the state of probable working condition, so
a camera that is in poor cosmetic condition should be checked
more thoroughly to ensure there are no ensuing problems with
it.
The
points to check here vary according to the camera type, and to
be perfectly honest some cameras have so many options that it
can take a considerable time to check that each and every
feature works, all the menus and sub-menus in both capture and
review modes. In many cases this just won't be possible, but a
minimum number of checks should be made. These should indicate
if any really major problems exist and the camera should be
discounted, and if the seller objects to these being
undertaken, well the answer is just to walk away.
Check
that all the buttons, dials and switches work as they
should. That access to the battery and memory card
compartments is also as it should be, no contacts are damaged, and
the flaps and their hinges work and close properly. The
battery should be able to be inserted and removed without
cause for concern and the camera work as soon as it is fitted
and powered up. The same remarks apply to the memory card slot
and memory card. In
the case of a digicam, when it is powered up the lens appears,
zooms in and out, focuses at all settings, and the lens
retracts again when it is powered down. Check that there are
no marks or scratches on the front of the lens element. If any
exist at all, dismiss the camera instantly. The chance is that
image quality would be compromised - and in many cases it
could be rendered almost useless - and just isn't worth the
risk. It might not affect image quality too much indoors, or
even when using flash, but outdoors, in sunlight, it most
certainly would. Take a shot with the
camera and make sure that it is saved properly to the memory
card and can be viewed on the rear LCD screen post capture.
With a DSLR
the same basic procedure applies but a slightly different
approach must be taken and depends on whether the camera is
being bought body only, or complete with a lens. If it is
body only, a lens that is known to work properly should be
taken to test on it. Don't be tempted to buy a DSLR body on
it's own for which you have no lens, and none is available
with which to test on it. Without a
suitable lens there is no way of assessing whether a DSLR
works at all. Just switching it on and seeing the camera menus
work is no guarantee at all that the camera will work and take
a picture when a lens is mounted on it. Any one of a number of
problems night exist, the AF, metering may be faulty, there
would be no way to tell.
Because
DSLR lenses are to an extent independent items, although most
DSLR's are sold with a basic zoom lens when new, we will look
at this aspect separately.
Other
Accessories
Most
of the basic rules that apply to purchase of a digital camera
in respect of what to look for and check also apply to most
other camera equipment. This is particularly so in respect of
lenses and flashguns used with the various DSLR systems.
Lens
Condition
The
first thing to check with any DSLR lens is that it's lens
elements are clean and mould and scratch free. This applies
not only to the larger front element, but also to that at the
rear, which can also be seen when the lens is removed from the
camera. This is part of the internal lens grouping, and will
move back and forth as the focus and zoom rings are moved. If
stored badly, in high humidity conditions, or in extremes of temperature,
some lenses can end up with fungus/mould growing on the lens
elements. In the corners of the elements, on the outside or
inside. Like scratches, mould/fungus growth usually renders a
lens pretty much useless, since the effect on image quality is
dire. A lens in such a condition should not be considered at
all.
When
a lens is removed from the camera the internals of the lens
are exposed, and damage can occur with careless handling, so
check that nothing looks damaged to the naked eye. That
the camera lens mount is also clean and looks to have no
damage. Most are made in either precision machined chrome
finished steel or stainless steel and retained with screws
onto the lens. Some very cheap/light/basic standard DSLR
lenses now use black plastic/polycarbonate moulded lens mounts
to keep down production costs. These are still retained in
place with screws. Checking these for wear and tear is doubly
important since despite protestations to the contrary moulded
parts like these do not have the shock and wear resistance
that metal mounts afford.
Most
lens mounts these days are of the bayonet type, so the lens is
pushed on and twisted into place using matching marks on the
lens and camera mounts, and 'clicks' into it's proper
position. It's important that a lens fits properly and easily
on the camera mount for which it has been made. This is
especially the case with lenses made not by a particular
camera maker for their own DSLR's, but those made by the
independent lens makers. Check that not
only does it fit on properly, but that when fitted locks in
place firmly. And that any contacts fitted, either mechanical
or electrical, are clean and damage free. And that when the
button is pressed that 'unlocks' the lens mount, the lens can
be easily removed from the camera. Lenses that don't fit
properly or easily shouldn't be forced on, or considered for
purchase. Using them might cause damage to the cameras lens
mount, rendering any lens later fitted on to it defective in
use, thus ruining the camera.
Once
these tasks have been completed, the next job is to make sure
the lens actually works on the camera. Again this is especially
important with independent made lenses. First put the lens
into manual focus mode and check that the zoom and focus ring
action is smooth and trouble free, no worrying tight spots or
that it is over-loose, which can be just as bad. Then engage
AF mode and check that the lens moves into correct focus at
any focal length and focused distance when the shutter button
is pressed halfway. It should be easy to see through the
viewfinder that this is achieved. Using Av mode, aperture
priority, take a series of shots to confirm the aperture shuts
down to the correct values when a shot is taken at both ends
of the zoom range, and at some point about halfway in-between.
We
have stressed the need to check independent made lenses rather
more than a makers own brand for one simple reason.
Independent lenses are made to a common design, (for each
particular lens the lens maker produces), which is then
modified as needed to suit individual camera make needs. This
may be in respect of lens mount design, or how the lens
communicates with the camera. All lenses these days are
'chipped', as information is sent back and forth between
camera and lens with regard to the many parameters used to
achieve the best possible AF performance. All camera makers
program these chips differently, and are always revising and
tweaking this programming to get the best results. They don't
share this programming information with others. Independent
lens makers have to guess the programming, and sometimes get
it wrong. Often independent made lenses won't work
properly with newer cameras, they can't focus at certain
distances, or the aperture settings are wrong.
Flashguns
A
standard hot-shoe fitting for manual flashgun use has just one
contact in the middle of the shoe, with the return being
on the side. To enable a camera to take control of a flashgun
for TTL use etc extra contacts are used. These are fitted around
the main contact and the number used and where they are
located differs according to the camera maker, there is no set
design configuration, each has their own.
Manual
flashguns that only have a centre connection can be mounted
and used on any camera hotshoe, Flashguns with extra
'dedicated' contacts should only ever be mounted on the camera
make for which it is intended. Using
incompatible flashguns can wreck a cameras electronics, and as the
voltages used over the years to 'trigger' them have also
changed, older
flashguns shouldn't as a rule be used with newer cameras as a
result.
Most
flashguns use the standard AA battery so this isn't a
particular problem, but some can't accept anything other than
the basic alkaline or re-chargeable ni-cad types.
Re-chargeable Ni-Mh's or lithium's are just too
powerful.
Another
issue that arises is that the most recent DSLR's made can only
use currently made flashguns with the latest specifications.
This applies to most makes, Canon, Nikon,
Pentax, etc. They have all introduced revised TTL
specifications as regards flash, i-TTL, P-TTL, E-TTL, and this
is incompatible with standard TTL, the support for which most
have dropped. Many standard TTL
flashguns made in the past can therefore only work on the
latest cameras in manual flash mode, irrespective of their
specifications.
The
simple tests we have outlined with regard to secondhand
purchase are not exhaustive, and it's always possible odd
faults might arise in general usage that didn't show up when a
product is tested prior to purchase. This can often happen
irrespective of whether the product is new or used. However we
hope some of this information might be of use when you are
considering buying used equipment rather than new.
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